Value of Certification for SEs

Almost all of us at one point have had to get certified in a particular product. In some industries it is job critical and others it can be seen as nice to have. I’ve run into very few certifications that have actually been a detriment to advertise—though 8-10 years ago my Microsoft certifications got me uninvited to a couple UNIX shops.

Some SEs live and die by their certifications, even though it is not a job requirement. I know some that would rather schedule a visit to the dentist than Prometric. As with most things there is not a clear answer to the debate. Here is my take.

In the workplace, everyday, big decisions are made, deals are won and lost, and events take place that hinge on the slimmest of margins. An associate of mine likes to call them tie breakers.

You can not afford to be losing the tie breakers.

There are many different types of tie breakers: your dress, your speech, your likability, reputation, trust, credibility, etc. If you take a look at ways you could influence some of these (especially the last 3), I think certification definitely plays a positive role.

There are several situations to consider. If you walk into an account right after an SE from a different company pitching the same type of solution, who might a customer believe is more credible? Someone with no industry certifications or someone with 6 acronyms after their name. If you’re vying for a promotion and it comes down between you and someone with similar credentials, the certification may be the tie breaker. The same thing will play out in a job interview. These are some big factors in your life and is why I take every opportunity to stack the deck in my favor.

Having said that, this doesn’t necessarily come down to a yes or no discussion. You can draw the line in different spots. 1 certification or 5 or 17. Here are some things to consider:

- Are you a good test taker?
- Can you breeze through technical manuals?
- Are you still early in your career?
- Are there highly respected or coveted certifications in your field?
- Will your existing company pay for classes and/or tests?

The more yeses you have the more beneficial certification will be for you and the more of them you should seek. If you’re late in your career, like where you are, and have difficulty passing tests, you’re better off just obtaining 1. The sweet spot for most people is between 3-5. Holding too many certifications might make some people think you are compensating for other weaknesses. Of course hold as many as you like, just be more particular about which ones you publicize on your business card, email signature, and resume.

One other factor I’d like you to consider is interindustry certification. What I mean by that is pursuing a certification that is well respected and recognizable but falls outside your day-to-day job function. If you’re a desktop/server guy seek some network experience and certification. I would even go so far as to recommend certifications outside technology. You’d be amazed at what happens when you can put a CPA, CFP, Esq, etc. on your card. Not only is it a conversation starter, but invariably you’ll find others now in technology who once worked in these other fields as well. This practice works best when you already posses this knowledge from school or former profession or is a hobby of yours—otherwise it’s not worth the time investment.

Finally, as a manager, I think it is good practice to encourage your people to seek certification—and pay for it within reason. Not only are you contributing to their knowledgebase, you’re also contributing to general career growth and development. You’re also likely benefitting from a confidence booster as tests are passed. Most companies recognize this benefit and subsidize certification. If you’re not you may be taking a hit for it that you don’t realize.

So as an individual or company, don’t miss out on the tie breakers. You’ll find time/money here is well spent even if not immediately quantifiable.

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